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Salesforce Assessment Test

This Salesforce test evaluates candidates' proficiency in Account and Contact Management, Salesforce CRM Management, Service Cloud Customization, Sales Cloud Customization, Lead and Opportunity Management, and Performance Report Creation.

Proficiency Level
Beginner-Expert
Experience
0-8 years
Duration
30 mins
Rudransh Tripathi
Unknown
Unknown
Use This Template

Use Case

  • Assesses knowledge of Salesforce CRM and automation tools.
  • Evaluates skills in lead, opportunity, and account management.
  • Tests expertise in customizations within Salesforce Service and Sales Cloud.
  • Identifies candidates with proficiency in performance reporting.

Skills Covered

Salesforce CRM Management
Lead and Opportunity Management
Account and Contact Management
Service Cloud Customization
Sales Cloud Customization
Performance Report Creation
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About

Salesforce Assessment Test

This Salesforce test is designed to assess candidates' expertise in managing and customizing Salesforce CRM, focusing on key areas such as Account and Contact Management, Service Cloud and Sales Cloud Customization, Lead and Opportunity Management, and Performance Report Creation. It provides a comprehensive evaluation of a candidate's ability to effectively utilize Salesforce tools and features to optimize business processes and drive sales performance. This assessment is ideal for identifying skilled professionals who can manage Salesforce environments and contribute to organizational success.

Target Audience

This assessment is suitable for roles such as Salesforce Manager, CRM Specialist, Sales Operations Manager, and Customer Relationship Manager.

Prerequisites
  • Strong understanding of Salesforce CRM platform
  • Experience with Account and Contact Management
  • Knowledge of Service Cloud and Sales Cloud features
  • Ability to customize Salesforce environments
  • Proficiency in Lead and Opportunity Management
  • Skills in creating performance reports
  • Familiarity with Salesforce best practices
Test Overview
Duration
30 mins
Questions
10
Passing Score
70%

Questions

Salesforce Service Cloud Customization
Salesforce
Salesforce
Service Cloud
Customization
CRM
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Salesforce Account and Contact Management Practices
Salesforce
Salesforce
CRM
Account Management
Contact Management
Efficiency
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Improving Lead Conversion Rates in Salesforce
Salesforce
Salesforce
CRM
Lead Management
Opportunity Management
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Salesforce Customization for Scaling
Salesforce
Salesforce
CRM Management
Customization
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Salesforce Performance Reporting
Salesforce
Salesforce
Performance Report
CRM
Sales Management
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Sales Cloud Customization for Hiring Integration
Salesforce
Salesforce
Sales Cloud
Customization
Integration
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Understanding the Service Console in Salesforce Service Cloud
Salesforce
Salesforce
Service Cloud
Customization
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Optimizing Account Teams in Salesforce
Salesforce
Salesforce
CRM
Account Management
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Salesforce Automation for Opportunity Assignment
Salesforce
Salesforce
CRM
Automation
Lead Management
Opportunity Management
What this question evaluates
No description provided
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
Automating Tasks in Salesforce for CRM Management
Salesforce
Salesforce
CRM Management
Automation
What this question evaluates
This question assesses the candidate's knowledge of Salesforce automation tools and their role in improving productivity in CRM management.
Type:
Programming
Difficulty:
Medium
Time:
2 mins
Attempts:
100+
Success Rate:
70.01%
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Customization Options

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Tailor every aspect of your assessment to match your specific requirements. From question types to scoring algorithms, create the perfect evaluation environment.
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Question Types

Choose from multiple formats including MCQs, coding challenges, and system design questions.

Scoring Rules

Define custom scoring algorithms and weightage for different question types.

Time Settings

Set overall duration and individual question time limits.

Custom Branding

Add your company logo, colors, and custom welcome messages.

Candidate Experience

Interactive coding environment with real-time feedback
Clear instructions and test cases for each question
Built-in code editor with syntax highlighting
Immediate evaluation of submissions
Progress tracking throughout the assessment
Detailed explanations for correct answers
Time management tools to help pace yourself

Proctoring & Anti-Cheating

Sherlock AI Agent

Sherlock is more than just a tool, it's your AI test integrity agent. By continuously monitoring and analyzing candidate behavior in real-time, Sherlock ensures a secure and fair testing environment. Using machine learning, it detects suspicious patterns, so you can focus on reliable results while Sherlock handles test integrity.

Live Monitoring

Track behavior with real-time video and audio.

Screen Tracking

Multi-screen detection and continuous screen recording during assessment.

Pattern Analysis

Spot suspicious actions with AI-driven insights.

Access Control

Ensure secure tests with browser lockdown.
Real-time Monitoring
Video Feed
Active
Screen Activity
98%
Focus Rate
95%
Sofia Rossi
Candidate
Passed
85%
AI Summary
Skills Performance
Score
Salesforce CRM Management
87%
Lead and Opportunity Management
80%
Account and Contact Management
85%
Service Cloud Customization
82%
Areas of Improvement
Review
Service Cloud Customization
Practice
Lead and Opportunity Management
Skill Assessment
Detailed evaluation of technical skills and problem-solving abilities.
AI Analysis
Machine learning-powered insights into candidate performance patterns.
Benchmarking
Compare results against industry standards and other candidates.
Action Items
Specific recommendations for skill development and improvement.

Pricing Plans

Freemium
US$ 0
5 credits / mo
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Skill fit candidates
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Conduct face to face interviews
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ATS Integrations
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Standard compliance, security and audits
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Standard support from WeCP Team
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Freemium
US$ 0
60 credits / yr
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Use Prebuilt Questions
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Standard Cheat Prevention
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Smooth Candidate Experience
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Skill fit candidates
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Conduct face to face interviews
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ATS Integrations
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Standard compliance, security and audits
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Standard support from WeCP Team
Enterprise
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Advanced AI
US$ 50per agent/month
Enterprise-grade AI instantly understands common customer issues for your industry, routes tickets and gives agents extra insights. In any plan, Advanced AI is available at the Professional and higher levels.
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What Our Customers Say

"We have evaluated more than hundreds of thousands of techies using WeCP until now. The tool has been very effective in assessing strengths and weaknesses of candidates."
Allahbaksh Asadullah
Principal Product Architect, Infosys
"With WeCP's automation capabilities, we've not only streamlined the process but also enhanced the candidate experience."
Paula Macnab
Hiring Manager, Yellow
"Comprehensive reports and analytics help us make data-driven hiring decisions. The platform has streamlined our entire process."
Erich Raldmann
Managing Partner, Spherion

Frequently Asked Questions

How does AI proctoring work?
Our AI proctoring system, Sherlock, uses advanced machine learning algorithms to monitor candidate behavior in real-time. It analyzes video, audio, and screen activity to detect potential cheating attempts while maintaining candidate privacy.
Can I customise assessment templates?
Yes! All plans include access to our template library, and you can customize them to match your specific requirements. Professional and Enterprise plans offer additional customization options and the ability to create custom templates from scratch.
What type of reports are available?
We provide comprehensive reports including detailed skill assessments, AI-powered behavioral analysis, comparative analytics, and improvement recommendations. Reports can be customized and exported in various formats.
Is the platform suitable for remote hiring?
Absolutely! Our platform is specifically designed for remote hiring with features like secure browser lockdown, AI proctoring, and real-time monitoring. It ensures the same level of assessment integrity as in-person evaluations.
How do you ensure security of assessment data?
We implement enterprise-grade security measures including end-to-end encryption, secure data storage, and regular security audits. We comply with GDPR and other major data protection regulations.