When Brillio came to WeCP, it was clear they wanted a better way to hire and train Salesforce talent. Brillio, a global IT services company and Salesforce implementation partner, was relying on outdated methods like multiple-choice questions and essay-based tests. These approaches didn’t reflect the real-world skills their projects demanded. They knew it was time for a change.
The need for change
Brillio faced growing challenges in their talent management processes:
- Inaccurate skill evaluation: Traditional assessments couldn’t gauge key Salesforce abilities like building workflows, coding in Apex, or creating Lightning UI components. This led to hiring candidates who lacked the skills to excel in their roles.
- Unfocused training programs: Without clear insights into their team’s capabilities, training was generic and didn’t prepare employees for real-world tasks. Onboarding took longer, and employees weren’t ready to hit the ground running.
- Difficulty finding top talent: The lack of practical assessments made it hard to identify high-potential candidates, delaying critical projects.
These issues resulted in slower onboarding, higher costs, and missed project deadlines, which impacted client satisfaction.
The solution
WeCP partnered with Brillio to design and deploy skill assessments tailored to the needs of their Salesforce unit.
- Real-world assessments: WeCP introduced practical tests tailored to Salesforce roles. These assessments replicated tasks like designing workflows, writing Apex code, and creating dashboards, giving Brillio a clear view of each candidate’s abilities.
- Customized learning modules: New hires and existing employees worked through exercises designed to address specific skill gaps. Built-in tutorials helped participants learn as they completed real-world challenges.
- Skill tracking and benchmarking: Brillio used WeCP’s platform to measure employee skills against industry standards. This helped them design focused training programs and identify areas for improvement.
- Easy integration: WeCP’s tools integrated seamlessly with Brillio’s existing hiring and training systems, ensuring a smooth transition.
Real-world impact
WeCP’s partnership with Brillio delivered measurable results:
- Improved hiring accuracy: Brillio saw a 45% improvement in hiring accuracy for Salesforce roles, ensuring candidates possessed the required skills before onboarding.
- Reduced onboarding time: Hands-on assessments helped identify skill gaps early, reducing onboarding time by 30%.
- Enhanced training effectiveness: Employees’ performance in WeCP assessments allowed Brillio to design targeted training programs, leading to a 50% improvement in knowledge retention and application.
- Higher customer satisfaction: By building a more capable Salesforce team, Brillio improved project delivery timelines, earning higher customer satisfaction scores.
- Cost savings: The reduction in hiring errors and training inefficiencies saved Brillio an estimated 20% in recruitment and onboarding costs.
The future of hiring at Brillio
Brillio plans to build on this success by leveraging WeCP’s AI tools to further automate and enhance their hiring and training processes. With smarter assessments and real-time analytics, Brillio’s Salesforce team is set for even greater achievements.
Like Brillio, transform your hiring
Ready to simplify your hiring and training? Schedule a demo with WeCP today and see how we can help you find and develop top talent.
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