Use this Barista job description template to attract friendly and skilled individuals who can prepare high-quality beverages, provide excellent customer service, and maintain a welcoming coffee shop atmosphere.
A Barista is a hospitality professional who prepares and serves coffee beverages, including espresso drinks, teas, and other refreshments. They are responsible for operating coffee machines, maintaining a clean workspace, and delivering excellent customer service to ensure a positive guest experience.
Baristas craft and serve a variety of beverages while maintaining a friendly and inviting environment. Their key responsibilities include:
- Preparing coffee and espresso-based drinks according to customer preferences.
- Operating coffee machines, grinders, and other equipment.
- Providing exceptional customer service with a friendly and positive attitude.
- Maintaining cleanliness and organization of the coffee bar and seating area.
- Handling cash transactions and processing payments accurately.
Barista Job Description Template
We are looking for an enthusiastic and customer-focused Barista to join our coffee shop team and deliver a delightful coffee experience. The ideal candidate will have a passion for coffee, excellent customer service skills, and the ability to work in a fast-paced environment. If you are energetic, friendly, and eager to create memorable guest experiences, we’d love to hear from you!
Roles & Responsibilities
- Prepare and serve coffee beverages, including espresso drinks, teas, and smoothies.
- Operate coffee machines, grinders, blenders, and other equipment safely and efficiently.
- Customize drinks according to customer preferences and dietary requirements.
- Greet customers warmly, take orders, and provide menu recommendations.
- Ensure a clean and organized workspace, including countertops, machines, and seating areas.
- Handle cash transactions and process payments accurately using the POS system.
- Maintain inventory levels and restock supplies as needed.
- Follow health and safety guidelines to ensure food and beverage safety.
- Collaborate with team members to create a positive and efficient work environment.
- Resolve customer inquiries and complaints with professionalism and courtesy.
- Uphold brand standards and maintain a welcoming atmosphere.
Requirements & Skills
- Previous experience as a Barista or in a customer service role preferred.
- Knowledge of coffee brewing techniques and espresso machine operation.
- Excellent communication and interpersonal skills.
- Friendly and approachable demeanor with a passion for customer service.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic math skills for cash handling and order processing.
- Attention to detail and commitment to quality in beverage preparation.
- Availability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent.
Who do Baristas report to?
Depending on the establishment, Baristas typically report to:
- Café Manager
- Store Manager
- Shift Supervisor
- Restaurant Manager
Post it on job boards and career pages to find candidates who are passionate about coffee and customer interactions. Feel free to customize the job duties and requirements based on your company’s needs. Similar job titles include Coffee Shop Attendant, Café Barista, and Beverage Server.
